ASGcostIQ
Empowering Airlines to Make Better Decisions. Built by Airline People for Airline People.
What does a delay or a cancellation really cost your airline, before you decide?
ASGcostIQ prices every delay and cancellation you describe from your airline's own assumptions, so operations, commercial and finance decide on one set of numbers: the direct cost of the disruption line by line, and the knock-on cost later in the day shown separately.

Screenshot from the application. Figures are modeled and illustrative.
What ASGcostIQ is used for
01Delay or cancel
Price a delay-or-cancel rule flight by flight before the day of operation, and see where the three-hour EU261 line changes the answer.
02Buffers and spares
Build the business case for spare aircraft, reserve crew or longer turns against what recurring disruptions cost today.
03Network diagnostics
Find which banks, aircraft and sub-networks carry the costliest disruptions, and what recurring small delays add up to.
04Sensitivities
Test fuel price, passenger mix and compensation policy, with cases and results in and out as Excel.
Designed by airline people for airline people, ASGcostIQ focuses on what matters most:
Efficiency
Minimal setup makes it easy to start quickly. Describe a case by sub-network, aircraft, hub or outstation, season, day and time of day; ranges explode into many cases.
Reliability
The SaaS is highly reliable, with zero outages in the past twelve months and safeguards to maintain performance.
Speed
ASGcostIQ is a deterministic cost model: every case in a sweep is priced in one run, and the same case on the same workbook always gives the same answer.
Flexibility
Your fleet, operational statistics, rates and compensation policy live in your own workbook, in the airline's currency; change a rate and solve again.
A cost engine, run on your assumptions
ASGcostIQ is a deterministic cost model, not a forecast: the same case on the same workbook always gives the same answer, and every line item traces back to a rate in the workbook.
- 01
The case
A delay or a cancellation, described by sub-network, aircraft, hub or outstation, season, day and time of day.
- 02
Your operation
Fleet and seats, and how often each delay range happens, from the Fleet and Ops Stats sheets.
- 03
Passengers
Who is on board and who connects, from Rev & Costs and Connections: misconnects, rebooking, walkaway and lost goodwill.
- 04
Aircraft and crew
Fuel, maintenance, station staff and gates, in-flight and pilot crew pay and misconnected crew, at your own rates.
- 05
Compensation
EU261 where it is due, otherwise your own policy by severity and passenger type.
- 06
Knock-on cost
The reactionary delay the disruption passes down the day, from your own delay statistics, shown as a second total.
User interface
- Clean, intuitive layout
- Microsoft Excel workbook and add-in
- Cases and results in and out as Excel
- ASGchat help on every page
Training
ASG provides comprehensive, hands-on training to ensure users are confident and capable in navigating ASGcostIQ. The team combines deep airline strategy knowledge with decades of software expertise, offering guidance through every stage of the product.